Refunds and cancellations
If the examination cannot be offered in the candidate’s preferred city, and an alternative location acceptable to the candidate cannot be offered, the fee will be refunded in full.
Once candidates have applied and been accepted for a particular examination session, withdrawal will result in a cancellation fee being charged.
The examination fee will be forfeited altogether if withdrawal is less that four weeks before the examination unless a medical certificate is provided, in which case the cancellation fee will apply.