How to Make a Complaint

Making a complaint against an Accredited Practising Dietitian or DAA Member

DAA takes its responsibly for safe quality dietetic practice very seriously. Accredited Practising dietitians and members agree to abide by the DAA Code of Professional Conduct and are guided by the Statement of Ethical Practice. A complaint may be made by anyone concerned about the quality or safety of services provided by a dietitian. It is helpful to refer to the Code Of Professional Conduct  prior to submitting your complaint.

Our aim is to ensure that all practitioners achieve safe and quality practice. As the outcome of a complaints process we are committed to providing remediation via extra mentoring, education or other practice guidance/peer support where necessary. Suspension or expulsion sanctions are only considered where remediation is insufficient or the practitioner is unwilling to accept or participate in the process.

Please use the complaint form to provide details of the incident or situation you would like to bring to our attention and either email the completed form to operations@daa.asn.au or post to CEO, Dietitians Association of Australia, 1/8 Phipps Close, Deakin, ACT 2600 and mark the envelope ‘Confidential’.

 

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